You may pay your utility bill in one of the following ways:

• In Person 
  Come by the City Hall located at 2671 San Angelo, Monday thru Friday between the hours of 8:00 a.m. and 5:00 p.m. to pay by check, cash, money order, Visa or MasterCard (All credit/debit card transactions will be charged a 5% convenience fee).
   
• By Mail
  Enclose your payment stub and check or money order in an envelope with the proper required postage and mail your payment to P.O. DRAWER 400, Ingleside, Texas 78362.   Do not mail cash.
   
• By Telephone
  If paying by either Visa or MasterCard, you may call City Hall at 361-776-2517. You will need to provide the City with the name on the utility account, the service address, the name on the credit card, the billing address of the credit card, the credit card account number and the expiration date.  (All credit/debit card transactions will be charged a 5% convenience fee).
   
• Overnight Drop Box
  You may place a check or money order along with the bottom portion of your bill in our blue overnight drop box which is located on the right side of City Hall. The City will not be responsible for cash placed in the overnight drop box.
   
• By Internet
  Click here to pay your bill online with a Visa or MasterCard.  (All credit/debit card transactions will be charged a 5% convenience fee).
   
• Automatic Bank Drafting Coming Soon
  You will soon have the option of paying your bill through automated bank draft.  With this option we will be able to automatically draft your checking or savings account every month on your due date.  Please continue to check back to see when this service is available and how you can sign up.

A penalty of 10% of your total account balance will be applied towards your utility account and a disconnect notice will be mailed to you if your payment is not received in our office by the due date. (If your due date falls on the weekend or a holiday in which City Hall is closed, you will have the next full business day to pay your bill before late charges are assessed.) If you still fail to pay your bill by the disconnect date, your water will be disconnected and you will be required to pay your bill in full plus a reconnect fee. Currently, the reconnect fees are $20.00 during regular business hours and $35.00 after regular business hours.

There is a $30.00 fee for any returned check received and then the City will not accept a check for two (2) months. Should another check be returned, the payment methods acceptable will be cash, money order or credit card.