Account numbers that begin with the number 01, 02, 03, 08, 09, or 51 will be mailed out on the 20th of every month and the payment will be due on the 5th of the following month.
Account numbers that begin with the number 04, 05, 06, 07, 10, 11, or 52 will be mailed out on the last business day of every month and the payment will be due on the 20th of the following month.
A penalty of 10% of your total account balance will be applied to your utility account and a disconnect notice will be mailed to you if your payment is not received in our office by the due date. (If your due date falls on the weekend or a holiday in which City Hall is closed, you will have the next full business day to pay your bill before late charges are assessed.)
If you still fail to pay your bill by the disconnect date, your water will be disconnected. Before services resume, you will be required to pay your bill in full plus a $20 reconnect fee. Should you want your services reconnected after normal business hours, the reconnect fee is $35. You will have to call the Ingleside Police Department at 361-776-2531 for after-hour reconnecting.