Show All Answers

1. I just moved to Ingleside. How do I get water, sewer and garbage collection service?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

2. I paid my bill, but I turned on the faucet and I have no water. Who should I call?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

During after-hours or on weekends, call the Ingleside Police Department, at 361-776-2531 and they will dispatch the appropriate personnel.

3. The water coming out of my faucets is discolored or has an odor. Who should I call?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

During after-hours or on weekends, call the Ingleside Police Department, at 361-776-2531 and they will dispatch the appropriate personnel.

4. The toilets in my house are backing up. What should I do? Who do I call?

Call the Utility Services Department at City Hall, 361-776-2517, Monday through Friday, 8 am to 5 pm.

During after-hours or on weekends, call the Ingleside Police Department, at 361-776-2531 and they will dispatch the appropriate personnel.

5. Who picks up my household garbage and how often?

When you sign up for water service at City Hall, you will be given a schedule of when Allied Waste picks up in your neighborhood. Your residence will be issued a blue garbage bin from Allied Waste and garbage will be picked up twice weekly.

6. Does the City have a recycling program?

Yes, the city does have a recycling program.

More Information on Recycling

7. I just trimmed my trees. What do I do with the limbs?

Schedule / Routes

View the documents below to find your neighborhood and see when it’s scheduled for brush collection throughout the year:

• 2023 Bulk Brush and Waste Pickup

Guidelines for Pick-Up

Limbs should be cut into six-foot lengths and stacked by the curb, avoiding overhanging obstructions.

Contact Us

For additional information, please call the Public Works office at 361-776-7409, Monday through Friday, 8 am to 5 pm

8. My street has potholes, or needs repair. Who do I call?

Please call the Public Works Office at 361-776-7409, Monday through Friday, 8 am to 5 pm, to report streets in need of repair.

9. Who do I call about missing street name signs or stop signs?

Please call the Public Works Office at 361-776-7409, Monday through Friday, 8 am to 5 pm, to report missing or damaged signs.

10. The street light outside my house is out. Who do I call?

If you notice a street light that is out, you can report it at AEP Texas's website or you can call 877-373-4858 to report it to the local power company. It helps to have a street location or pole number available when you call.

11. I’m putting in a fence, or removing a tree. How do I find the water and sewer lines in my yard?

Call The Public Works Office at 361-776-7409, Monday through Friday, 8 am to 5 pm, to locate water and wastewater lines.

Call 811 or go to the Texas811 website for all underground utility lines locations other than water and wastewater.